My connection test with VAPI only has the status "...
# support
l
I'm doing a test with the WAP tool and the status is always in the "queued" format. How to fix this?
v
Try manually triggering the queue processing endpoint to move calls out of the "queued" status. You can do this by sending a POST request to your server's
/process-queue
endpoint:
Copy code
bash
curl -X POST https://your-server.com/process-queue
If this resolves the issue, your queue processor may not be running automatically—check your server logs and ensure the queue processor is started on server launch. For more details, see the [Vapi queue management docs](https://docs.vapi.ai/calls/call-queue-management#implement-queue-management-server). Source: - [Vapi Call Queue Management](https://docs.vapi.ai/calls/call-queue-management#implement-queue-management-server)
l
do I use any JSON?
v
Message marked as helpful by @GIDEON! 🎉
c
Hey, Could you provide the call ID where you experienced this issue? We want to review the logs to identify the cause. Also, please share: - The exact timestamp of when this happened - The response you expected to get - The response you actually received This information will help us figure out what went wrong.
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