Outbound (Campaign) Not working
# support
r
Campaign is not working need urgent help
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
v
Thank you for reaching out. To help you quickly, could you please specify at which step your outbound campaign is failing (e.g., phone number selection, recipient upload, assistant selection, or campaign launch)? This will help me guide you more effectively. Sources: - [Outbound campaigns quickstart](https://docs.vapi.ai/outbound-campaigns/quickstart) - [Outbound campaigns overview](https://docs.vapi.ai/outbound-campaigns/overview)
c
Could you please provide some more details of how it is not working? You may also share a loom screen recording of the issue if that is easier