Hi Vapi Support, I previously had a number configured in the account: support@agentchirp.ai The number was: +61440134509 The id of that number was: 'a8141f34-eaa1-44e2-ac19-c5935d71c877’ We were forced to delete the number as the inbound assistant configuration was broken where we could not change it, now we want to re-add that number however we keep receiving the error message: "Error in Importing the Phone Number Phone number +61440134509 already in use by another org." We are confident it is not used in another org Can you please reset this number for us? Thanks, Andy https://cdn.discordapp.com/attachments/1424577610125541396/1424577610318483456/image.png?ex=68e474c9&is=68e32349&hm=67a15ce852accb15dcad47fdc5b78060b2ffb7fa65da06552298aba475e503a8&

Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team

Action Required: Since the number +61440134509 is showing as "already in use by another org" and you have confirmed it is not, please escalate this to Vapi support for manual resolution. Include the following in your support request: - The phone number (+61440134509) - The error message received - The account email (support@agentchirp.ai) - A summary of troubleshooting steps already taken This will help the support team reset the number for you as quickly as possible. Source: - [Debug call forwarding drops (Vapi Docs)](https://docs.vapi.ai/phone-calling/transfer-calls/debug-forwarding-drops)