We don't use any agents currently, we even stopped everything but we can't even test the agents because it says "Error Over Concurrency Limit.". Could you help us to solve this issue ? it's been a week.

Try restarting your server to reset the concurrency counter, as sometimes it can get stuck and prevent new calls even if no agents are running. If the issue persists, check your concurrency limit in the [Vapi Dashboard billing settings](https://dashboard.vapi.ai/settings/billing) and consider increasing it if needed. Tip: Make sure your webhook URLs are publicly accessible so Vapi can send end-of-call reports to update the counter. [See troubleshooting steps in the documentation.](https://docs.vapi.ai/calls/call-queue-management#troubleshooting) Source: - [Call queue management with Twilio](https://docs.vapi.ai/calls/call-queue-management)

But we are not using the self hosted VAPI so you are the one that is suppose to refresh the serveur no ?

Please provide your org id