๐Ÿš€ Request to Upgrade to Enterprise Plan (Concurre...
# support
h
Hi Team ๐Ÿ‘‹ Thanks for the wonderful product! Weโ€™re currently unable to trigger calls or schedule tasks due to hitting the concurrency limit (set at 10). Weโ€™d like to switch to the Enterprise plan to better support our scale, but havenโ€™t received any response from the sales team yet. Could someone please assist or connect us with the right contact to expedite this? Any support would be greatly appreciated. ๐Ÿ™
a
You don't need enterprise to get more concurrency lines, you can do that from the billing page
you can add extra lines for $10/mo extra per line
Long term, enterprise will be cheaper if you scale much bigger, but you can still reserve extra lines now
c
Hi, and thank you for considering Vapi! If you would like to upgrade to an enterprise plan, please use the contact button for our sales team via this link: Once the form has been submitted, our sales team will reach out after a review of your requirements.
a
An i meet someone from the team to discuss the upgrade procedure ? I have contacted sales many time from website but no one comes up ?
c
Hey, thanks for your interest. We have limited enterprise capacity currently focused on large engineering organizations bigger than 1000 people. We'd love you on the self-serve platform. There is a FAQ at bottom for any concerns you might have- . But, honestly speaking, there isn't any reason you shouldn't need enterprise plan with us to scale well. Let us know if there's a need of yours that's not met on self-serve.
v
Our Sales form has been updated - please use this NEW link: https://vapi.ai/sales
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