Hi Team ๐
Thanks for the wonderful product!
Weโre currently unable to trigger calls or schedule tasks due to hitting the concurrency limit (set at 10).
Weโd like to switch to the Enterprise plan to better support our scale, but havenโt received any response from the sales team yet.
Could someone please assist or connect us with the right contact to expedite this?
Any support would be greatly appreciated. ๐
a
Adrian
10/07/2025, 2:17 AM
You don't need enterprise to get more concurrency lines, you can do that from the billing page
Long term, enterprise will be cheaper if you scale much bigger, but you can still reserve extra lines now
c
Chiranjeet Mishra
10/07/2025, 6:09 PM
Hi, and thank you for considering Vapi!
If you would like to upgrade to an enterprise plan, please use the contact button for our sales team via this link:
Once the form has been submitted, our sales team will reach out after a review of your requirements.
a
Asad Saleem
10/10/2025, 3:18 AM
An i meet someone from the team to discuss the upgrade procedure ? I have contacted sales many time from website but no one comes up ?
c
Chiranjeet Mishra
10/13/2025, 4:47 PM
Hey, thanks for your interest. We have limited enterprise capacity currently focused on large engineering organizations bigger than 1000 people. We'd love you on the self-serve platform. There is a FAQ at bottom for any concerns you might have- .
But, honestly speaking, there isn't any reason you shouldn't need enterprise plan with us to scale well. Let us know if there's a need of yours that's not met on self-serve.