Faiyaz
10/07/2025, 10:41 PMVapi Support Bot
10/07/2025, 10:42 PMtransferCall tool configuration to ensure the destination number is correct and the transfer plan is set to "warm-transfer-experimental". Here’s a sample payload you can use to test:
json
{
"type": "transferCall",
"destinations": [
{
"type": "number",
"number": "+17607333736",
"transferPlan": {
"mode": "warm-transfer-experimental",
"message": "Transferring a customer to you."
}
}
]
}
If the transfer still fails, review your Twilio integration and check for any errors in the call logs for more details.
Sources:
- [Call Forwarding](https://docs.vapi.ai/call-forwarding)
- [Assistant-based warm transfer](https://docs.vapi.ai/calls/assistant-based-warm-transfer)Chiranjeet Mishra
10/25/2025, 4:43 AM