database-error on call
# support
c
Hello, I plugged my Telnyx and my Vapi together, when I call the number and look at the logs, it says DATABASE-ERROR. I don't know how to handle that Callid: 0199c2e2-7560-7553-9d00-3c3d72c34087 https://cdn.discordapp.com/attachments/1425398411594567700/1425398411754078299/image.png?ex=68e77137&is=68e61fb7&hm=1f993541223751648054de05ee4f8b8c6196e7eab67c8acf32a42c0084b1f2ec&
v
It seems the database-error came from Vapi’s backend, not your Telnyx setup. I can help you check the detailed logs to see where it failed during the call. Could you share the Logs tab details for that specific call ID? That’ll help confirm if it’s a temporary system issue or something in your setup. @Clement
c
Hi Clement, The “database error” message is a very rare issue and shouldn’t occur frequently. If you encounter it again, please let us know so we can investigate further. Best, Kyle
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