Call Id: 0199c328-ae62-755c-bf51-6c90cef358fb Timestamp: 6min 58s Expected Response: AI Assitant should response Actual Response by AI: No response, It seems the agent crashed or the maybe from your side gpt realtime connection was lost.

Kindly send me your vapi assistant id and phone number id so i could check it out for you.

This is the data Assistant ID: 06b85ee4-fd6e-4c3b-9b10-02f5b35bc842 Phone Number ID: a5417ef8-e454-412e-bf3b-5a678c4ad259 We are invoking the AI assistant via api and changing the default configuration of the ai assistant This was the payload { "assistantId": "06b85ee4-fd6e-4c3b-9b10-02f5b35bc842", "phoneNumberId": "a5417ef8-e454-412e-bf3b-5a678c4ad259", "customers": [{"number": "xxxxxx"}], "assistantOverrides": { "voice": { "provider": "openai", "voiceId": "marin" }, "firstMessage": "xxxx", "variableValues": { "name": "xxxx", "today_day": "xxxx" }, "model": { "provider": "openai", "model": "gpt-realtime-2025-08-28", "messages": [{ "role": "system", "content": "xxxx" }] }, "compliancePlan": { "hipaaEnabled": false }, "hipaaEnabled": false, "recordingEnabled": null, "backgroundSpeechDenoisingPlan": { "smartDenoisingPlan": { "enabled": true } } } }

Alright let me check it out.

https://vapi.ai?demo=true&shareKey=31e5bf5d-1a22-44dc-8239-c5ddccac79aa&assistantId=06b85ee4-fd6e-4c3b-9b10-02f5b35bc842 This is the assistant Id link.

I haven’t been active, what’s your sip provider name..

We are usign twilio as our SIP

Alright I can fix it, but is it something you’re willing to pay for so we could jump on a call real quick to have this down..

Sorry, I am not able to understand your question. We are already on a paid plan on vapi. So do we have to pay for the vapi support ?

@Aryaman Gideon isn’t from Vapi..