One of my agents -> that is not very often used was repetedly called maybe 100+ times within a few hours, by another agent and its drained my account. This will impact my business operations and possibly loose my first few customers ive introduced to the platform. Can someone please assist.? #cybersecurity😩

It sounds like your account was hit by repeated automated calls from another agent, which can quickly deplete resources and disrupt operations. I can help identify the source, implement safeguards to prevent further abuse, and restore normal usage. Can you confirm whether both agents are on the same account or separate accounts so we can target the solution effectively? @sloth_monk

no it was a targeted attack. is there a way i can implement rate limiting for the agents?

Since this was a targeted attack, implementing rate limiting is definitely the right approach. You can set thresholds on each agent to restrict the number of calls per hour or per minute, and combine this with monitoring for unusual activity patterns. Additionally, consider adding authentication checks between agents and alerts for excessive usage to prevent future attacks. I can help you configure these safeguards to protect your account and maintain smooth operations. @sloth_monk

yes please this would be helpful

Absolutely, I can help set up rate limiting and safeguards to protect your account. Let’s discuss the details privately. @sloth_monk

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We apologize for the delay in responses lately. We are in process of making some changes to our workflow in how we handle support requests. The good news is that we are starting to get back on track of having a 48 hour response time and we would like to start cleaning up anything old. With that being said, just wanted to check in with you to see if you have made any progress or changes to your project since support has last reached out.