Has anyone got transfer call working with Twilio?
# support
p
Hey everyone, I’m having an issue with transfer call when using Twilio. I’m performing a warm transfer to a phone number, and while the call status shows “assistant forward call” after execution, the call immediately drops once the transfer call function is triggered. I can’t figure out what’s causing this. I’ve attached the error log and trunk settings screenshots for reference. https://cdn.discordapp.com/attachments/1425704065785921647/1425704065991704586/telegram-cloud-photo-size-2-5420512280086444104-y.jpg?ex=68e88de1&is=68e73c61&hm=91f7261f4ff30258cae27f3f8151a72589c2c03dd6b96b8102a21d9b767b322e& https://cdn.discordapp.com/attachments/1425704065785921647/1425704066360672459/telegram-cloud-photo-size-2-5420512280086444134-y.jpg?ex=68e88de1&is=68e73c61&hm=d0b6afa7befde297290fccf983bda06506132fd16b37e7aa7c23d723429eb01a&
r
"Could you please run these two telnet tests from your side and let me know the results? I'm getting the exact same behavior." telnet 44.238.177.138 5060 (Should CONNECT ✅) telnet 44.229.228.186 5060 (Should FAIL or TIMEOUT ❌) "I need to confirm if the second IP is unreachable for you too, which would indicate a routing issue outside of my local network."
c
We apologize for the delay in responses lately. We are in process of making some changes to our workflow in how we handle support requests. The good news is that we are starting to get back on track of having a 48 hour response time and we would like to start cleaning up anything old. With that being said, just wanted to check in with you to see if you have made any progress or changes to your project since support has last reached out.
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