Assistant won’t book appointments
# support
f
Call ID: 0199c185-39c2-7ee8-8cb8-d460309c3045 Time stamp: last 30 seconds of the call. It is not able to find slots from the ghl calendar which is synced to google calendar
a
Hey, it's a known issue at the moment
Pretty much everyone's facing it.
a
What is the issue, fellas? I recently built an appointment setter both with GCalendar and GHL and no issues. It could be a little tricky, but I'm happy to help
d
g
Try integrating its calendar API with the automation
f
Hey bro. I’d really appreciate a hand 🙏
Wdym bro? I have no automation. My assistant only uses a prompt for booking appointments
a
@fer_guerrerosantos OK, in the call logs, what do you see for the 'tool_result' ? I guess it is messing up {{now}} and is not able to get the slots consequently. Let's confirm that. Please go to the call logs--> messages--> scroll throught and see the tool result
c
Please insert this code snippet anywhere into your assistant prompt to provide correct date and times. Modify the timezone as needed:
Copy code
The current date and time is {{"now" | date: "%A, %B %d, %Y, %I:%M %p", "America/Los_Angeles"}}

Do not use startTime and endTimes that are older than {{ "now" | date: "%s" | times: 1000 | tz: "America/Los_Angeles" }}
More information on this can be found on the documentation: