database error [URGENT]
# supporti
Imtiaz Tamim
10/12/2025, 10:45 AMwhile do inbound call i get database error
what can be the reason
c
Chiranjeet Mishra
10/12/2025, 10:45 AMHi there,
Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST).
We’ll get back to you as soon as possible during our normal business hours.
If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly.
Warm regards,
Vapi
Customer Support Team
Chiranjeet Mishra
10/15/2025, 6:41 AMHi Imtiaz Tamim,
Please provide details on the specific error you encountered, and I'll assist you further. If you're dealing with a pipeline error or a model access issue, the [Pipeline Error Documentation](https://docs.vapi.ai/api-reference/webhooks/server-message) can offer insights into common error codes and their meanings. This will help in troubleshooting the issue effectively.