I've tried everything under the sun and watched a ton of youtube videos / looked into forums but am unable to solve this problem. Agent does an outbound call. Looks for calendar availability in the synced GHL calendar/tool call but it says there are not available tool slots. What is the solution here? This agent cant book appointments as it cant find availability in GHL. Thank you for your help

Suggestion: Double-check that your GoHighLevel "Check Availability" tool call includes the correct

calendarId

,

startDate

,

endDate

, and

timezone

fields. A common issue is missing or incorrect values, especially for

calendarId

and

timezone

. Here’s an example payload:

json
{
  "calendarId": "YOUR_CALENDAR_ID",
  "startDate": 1700000000000,  // epoch ms for start of day
  "endDate": 1700086399000,    // epoch ms for end of day
  "timezone": "America/New_York"
}

You can find your

calendarId

in GoHighLevel under Settings > Calendars. Make sure the date range covers the full day to see all available slots. For more details, see the [GoHighLevel tool configuration documentation](https://docs.vapi.ai/tools/go-high-level). Source: - [GoHighLevel Tool Configuration Documentation](https://docs.vapi.ai/tools/go-high-level)

how do i add this code, when i go to tool config when i click code in the top right, it wont let me add the start date / end date pieces

Hi Harryg, To set up your GoHighLevel integration for appointment scheduling, follow these steps: 1. **Connect GoHighLevel Account**: - Navigate to the [Vapi Dashboard](https://docs.vapi.ai/tools/go-high-level). - Go to Providers Keys > Tools Provider > GoHighLevel. - Click the Connect button and authorize access. 2. **Create GoHighLevel Tools**: - Go to the Dashboard > Tools page. - Click Create Tool and select GoHighLevel. - Create necessary tools like Get Contact, Create Contact, Check Availability, and Create Event. Ensure you provide a valid

calendarId

(found under Settings > Calendars in GoHighLevel). 3. **Add Tools to Assistant**: - Go to Dashboard > Assistants page. - Select your assistant and open the Tools tab. - Choose and add the GoHighLevel tools. 4. **Configure Assistant System Prompt**: - Craft clear instructions for your assistant using the tools in sequence for contact management and appointment scheduling. Make sure you have the prerequisites, including a GoHighLevel account and calendar permissions. Detailed steps are available [here](https://docs.vapi.ai/tools/go-high-level).