talk to assistant issue
# support
k
now while i'm trying to click on talk to assistant i got the error as attached key doesn't allow assistant id . i got this error on many assistant https://cdn.discordapp.com/attachments/1427901673715798116/1427901674374041690/image.png?ex=68f08c90&is=68ef3b10&hm=b5b5a59f6ddd6609afc291f1d0f5fc32e35b41126ea6e578727880f06912ffe5&
v
Action Required: The error means your API key does not have permission to use the specified assistant. Go to the Vapi DashboardAPI Keys, and check that your key is authorized for the assistant ID
'823195e9-ef14-455f-b7b9-62bfe0116f50'
. If not, either update the key's permissions or generate a new key with access to this assistant. Tip: After updating, try again and the error should be resolved. Source: - [Vapi Documentation: API Key and Assistant Permissions](https://docs.vapi.ai/chat/web-widget#get-your-assistant-id)
k
already all the API key is allowed on all assitant, However why i can't test from VAPI dashboard directly @User @User
c
Hi Khaled Othman, If you are experiencing issues with your assistant, such as errors related to the "Talk to Assistant" feature, make sure to report the issue effectively. Here’s how you can structure your issue report for faster resolution: 1. **Assistant-Related Issue**: Include the Call ID, timestamp of the issue, a detailed description, and the expected versus actual behavior. Add a screen recording if possible. 2. **Dashboard or UI Issues**: Provide a screen recording, browser info, steps to reproduce the issue, console errors if any, and the affected URL. You can find detailed guidance on how to report issues in the [Vapi issue reporting documentation](https://docs.vapi.ai/issue-reporting). For further changes and updates that might affect your configuration, please refer to the relevant changelogs provided in the [April 29, 2025 changelog](https://docs.vapi.ai/changelog/2025/4/29), [May 17, 2025 changelog](https://docs.vapi.ai/changelog/2025/5/17), and the [June 4, 2025 changelog](https://docs.vapi.ai/changelog/2025/6/4). These documents outline recent updates including changes to schemas, new properties, and configuration options that could be pertinent to resolving your issue.
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