hey i am building a squad i am facing an issue when one agent handoff to other it says i am transferring the call i have tried the documentation on silent transfer for this but that is not working also could any tell about handoff tool or some resources where i could learn about it? the vapi is i don't get it.

To make squad handoffs silent (so the agent doesn't say "I am transferring the call"), update your system prompt like this:

text
# System context
You are part of a multi-agent system. Handoffs between agents are handled seamlessly in the background; do not mention or draw attention to these handoffs in your conversation with the user.

Add this to your assistant's system prompt and ensure your handoff tool is configured as shown in the [handoff tool docs](https://docs.vapi.ai/tools/handoff). This should prevent the agent from announcing the transfer to the user. Source: - [VAPI Documentation Handoff Tool](https://docs.vapi.ai/tools/handoff)

Add the instructions to the prompt for the voice assistant should handoff calls silently without drawing attention

Once you have two assistants in your squad, connect the handoff tool to the other assistant. Then, click the handoff tool and a menu should pop up. In the Destinations section, write a prompt on how to handle the handoff

example: "when the caller wants to be transferred, silently transfer the call to [YOUR_ASSISTANT_NAME_HERE]"

I have the same issue. I added the "system context" prompt to the agents and also to the handoff tool. Still the first agent talks about transferring the call every time. Any advice how to fix this?

Can you provide a call id so we can look into it?