How to create a source of truth within workflow
# support
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As in in depth information about client companyt that a lead may want to say Accessing this information in a affective and afficent manner with accuracy in reponse
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To create a source of truth for client company information in a Vapi workflow, set up a Knowledge Base and reference it in your workflow nodes. For example:
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json
{
  "name": "client-company-info",
  "provider": "native",
  "documents": [
    { "title": "About Acme Corp", "content": "Acme Corp is a leading provider of..." }
  ]
}
Attach this knowledge base to your workflow so the agent can access and respond with accurate company details during calls. This ensures all responses pull from a single, authoritative source. See: [Knowledge Base Integration Example](https://docs.vapi.ai/workflows/examples/ecommerce-order-management#1-create-a-knowledge-base) Source: - [E-commerce order management workflow example](https://docs.vapi.ai/workflows/examples/ecommerce-order-management#1-create-a-knowledge-base)
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