GILGAMESH
10/15/2025, 11:58 AMVapi Support Bot
10/15/2025, 12:00 PMjson
{
"name": "client-company-info",
"provider": "native",
"documents": [
{ "title": "About Acme Corp", "content": "Acme Corp is a leading provider of..." }
]
}
Attach this knowledge base to your workflow so the agent can access and respond with accurate company details during calls. This ensures all responses pull from a single, authoritative source.
See: [Knowledge Base Integration Example](https://docs.vapi.ai/workflows/examples/ecommerce-order-management#1-create-a-knowledge-base)
Source:
- [E-commerce order management workflow example](https://docs.vapi.ai/workflows/examples/ecommerce-order-management#1-create-a-knowledge-base)Vapi Support Bot
10/15/2025, 12:02 PM