Controlling DMTF
# support
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How to control the vapi agent, what is best practice to handle this? Here's a conversation: [00:01.425] AI: Hey. How are you? [00:04.265] User: Welcome to Mock-Company. At the tone, please record your message. Please include your name, telephone number, and a brief description of how we can be of assistance. [00:15.194] AI: DTMF: 0 [00:17.225] User: Representative will contact you as soon as possible within business hours. [00:20.579] AI: DTMF: 0 [00:21.505] User: Thank you. Please leave your message after the tone. [00:23.913] AI: DTMF: 0 [00:24.725] User: When done, or press the pound key. [00:27.896] AI: DTMF: 0 [00:33.905] User: Thank you. Press 1 to accept this recording. [00:35.839] AI: DTMF: 0 [00:37.055] User: Press 2 [00:37.794] AI: DTMF: 0 [00:38.655] User: I'm sorry. I did not [00:39.753] AI: DTMF: 0 [00:40.585] User: I'm sorry. I did not [00:41.742] AI: DTMF: 0 [00:42.645] User: I'm sorry. I did not [00:43.637] AI: DTMF: 0 [00:44.835] User: I'm sorry. I did not I'm sorry. I did not understand your response. Press [00:47.439] AI: DTMF: 0 [00:49.388] AI: DTMF: 0 [00:50.735] User: I'm sorry. I did not [00:51.276] AI: DTMF: 0 [00:52.865] User: I'm sorry. I did not [00:53.416] AI: DTMF: 0 [00:54.865] User: I'm sorry. I did not under [00:55.304] AI: DTMF: 0 [00:57.195] User: I'm sorry. I did not I'm sorry. I did not understand your response. Press 1 [00:59.235] AI: DTMF: 0 [01:01.183] AI: DTMF: 0 [01:03.065] User: I'm sorry. I did not I'm sorry. I did not understand your response. Press 1 to [01:05.402] AI: DTMF: 0 [01:07.602] AI: DTMF: 0 [01:09.625] User: I'm sorry. I did not under [01:09.726] AI: DTMF: 0 [01:11.915] User: I'm sorry. I did not under [01:12.014] AI: DTMF: 0 [01:14.143] AI: DTMF: 0 [01:14.145] User: I'm sorry. I did not understand. [01:16.272] AI: DTMF: 0 [01:16.545] User: I'm sorry. I did not under [01:18.428] AI: DTMF: 0 [01:18.895] User: I'm sorry. I did not under [01:20.735] AI: DTMF: 0 [01:21.185] User: I'm sorry. I did not under I'm sorry. I did not under I'm sorry. I did not understand your response. Press 1 to accept this recording. [01:29.411] AI: DTMF: 0 [01:31.105] User: Press 2 to listen to it. Press 3 to [01:33.377] AI: DTMF: 0 [01:34.615] User: I'm sorry. I did not understand your response. Press 1. [01:35.671] AI: DTMF: 0 [01:37.568] AI: DTMF: 0 [01:38.615] User: I'm sorry. I did not understand. [01:39.420] AI: DTMF: 0 [01:40.965] User: I'm sorry. I did not [01:41.347] AI: DTMF: 0 [01:43.125] User: I'm sorry. I did not [01:43.215] AI: DTMF: 0 [01:45.045] User: I'm sorry. I did not [01:45.168] AI: DTMF: 0 [01:47.035] User: I'm sorry. I did not [01:47.153] AI: DTMF: 0 [01:49.077] AI: DTMF: 0 [01:49.105] User: I'm sorry. I did not [01:51.010] AI: DTMF: 0 [01:51.075] User: I'm sorry. I did not [01:52.916] AI: DTMF: 0 [01:53.195] User: I'm sorry. I did not [01:54.835] AI: DTMF: 0 [01:55.305] User: I'm sorry. I did not [01:56.696] AI: DTMF: 0 [01:57.325] User: I'm sorry. I did not [01:58.852] AI: DTMF: 0 [01:58.852] AI: DTMF: 0 [01:59.355] User: I'm sorry. I did not [02:00.604] AI: DTMF: 0 [02:01.345] User: I'm sorry. I did not [02:02.404] AI: DTMF: 0 [02:03.365] User: I'm sorry. I did not under [02:04.373] AI: DTMF: 0 [02:05.655] User: I'm sorry. I did not [02:06.460] AI: DTMF: 0 [02:06.460] AI: DTMF: 0 [02:07.515] User: I'm sorry. I did not [02:08.527] AI: DTMF: 0 [02:08.527] AI: DTMF: 0 [02:09.415] User: I'm sorry. I did not [02:10.627] AI: DTMF: 0 [02:10.627] AI: DTMF: 0 [02:11.515] User: I'm sorry. I did not under [02:13.735] User: I'm sorry. I did not under I'm sorry. I did not under I'm sorry. I did not
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