BizThriveAI
10/16/2025, 4:22 AMChiranjeet Mishra
10/16/2025, 7:16 PMassistant-forwarded-call).
2. Review Assistant Configuration:
- Make sure "phone-call-control" is not included in serverMessages if not needed.
- Set phoneCallProviderBypassEnabled to false for standard Vapi forwarding.
3. Verify with Telephony Provider:
- Use the phoneCallProviderId from the call object to verify logs and transfer errors in your provider's dashboard (e.g., Twilio, Vonage, Telnyx).
These steps should help narrow down where the issue might be occurring. For more specific guidance, refer to the detailed diagnostics provided in the documentation.