Yanis PRAGMA
10/16/2025, 10:18 AMVapi Support Bot
10/16/2025, 10:19 AMredis-cli set vapi:queue:active_calls 0
This will set the active calls counter to zero and should unblock your queue if the issue was due to a stuck counter. Make sure you have access to your Redis server to perform this action.
Reference: See the Vapi call queue management documentation for more details.
Source:
- [Call queue management with Twilio](https://docs.vapi.ai/calls/call-queue-management)GIDEON
10/16/2025, 12:49 PM