What's the best way to review call logs? Using thi...
# office-hours
e
What's the best way to review call logs? Using this UI is a nightmare -- - can't adjust columns to be in a particular order - in trying to review calls in one window, if I'm listening to a recording, toggling up & down to review the next call logs doesn't allow me to listen to the next one. the behavior should be that if I move on to the next, it should just cut the current call log I'm listening to and move on to the next one. - I can't sort in Call Logs? - Where can i see how a success evaluation is defined? - There should be a way to tag calls for a specific reaosn for easy reference later. ex. i review a call with a clear hallucination, I want to ensure it's properly triaged and reviewed by my team. they can come in and filter by the tag and review accordingly. Can I speak to someone to get better trained on Vapi if the above is something that exists?
3 Views