Same problem as with the openAI realtime, assistant does not say welcome message, waiting for the conversation to start, also when calling the agent via phone the same thing. Please fix this guys, A client asks for another voice i find something good and it doesn't behave as it should.

Hey, I can help you fix this. The missing welcome message usually means the session start or greeting event isn’t firing in your Realtime or Vapi setup. I can walk you through adjusting the initial system prompt and voice start behavior so it triggers properly for both web and phone calls. Could you share how your assistant’s start event is currently configured? @Liam T Bilich

Hey sorry for the delayed response. Could you please provide a more recent call id preferably made within the last 7 days?