Inbound Calls Not Working!
# support
g
I am trying to make inbound calls with different accounts using Telnyx SIP integration (which have been working for months) and now it is not working. Have you changed something?? It is impossible to work if this kind of things happen even on the weekly cluster.
Now it works again... without changes...
g
Hmmm.. You might need a permanent solution @Geremayaa what do you think??
g
Would be nice…
v
Hey, I can help you get this sorted out. Since your Telnyx SIP setup was working before, the issue might be related to recent cluster updates or SIP authentication changes. Could you share if you’re seeing any specific SIP error codes or failed call logs in your dashboard? Also, please confirm if all accounts are affected or just a few that’ll help determine whether it’s a routing or configuration issue. @Geremayaa
g
@Geremayaa Have you tried checking their documentation yet on Telnyx SIP Trunking..
The recent issue I had, That was how I was able to solve it..
g
Mmm I didn’t see any specific error message in VAPI.ai, in fact the call didn’t appear in logs. I have multiple vapi organizations, sip trunks, numbers and even Telnyx accounts for each client, suddenly it stopped working and then it works again. The integration is done following the documentation…
c
checking if this is resolved/solved for you?
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