Thank you for sharing the details and screenshots. To help troubleshoot further, can you confirm if you have recently tried removing and re-adding your payment method in the billing settings? Sometimes re-adding the card can resolve account freeze issues if the system hasn't recognized the payment method yet. If you have already tried this, please let me know so I can suggest the next steps. Sources: - [Vapi Changelog](https://docs.vapi.ai/changelog/2024/10/10) - [Vapi Billing FAQ](https://docs.vapi.ai/billing/billing-faq) - [Vapi Issue Reporting](https://docs.vapi.ai/issue-reporting)