Does vapi cost calculation include the phone carrier cost (e.g., Twilio)?

Vapi's cost calculation does not include the phone carrier cost (e.g., Twilio). You are charged $0.05 per minute by Vapi, plus the direct cost from your chosen provider (like Twilio), which is billed separately and passed through with no markup. For example, your total cost per minute would be:

Total Cost = Vapi Fee ($0.05) + Twilio Fee (varies by usage)

You can find more details in the [Vapi FAQ](https://docs.vapi.ai/faq). Source: - [Vapi FAQ](https://docs.vapi.ai/faq)

Hi Operations, If you have questions about something specific regarding Vapi, such as configuring phone numbers, managing SIP trunking, or call costs, feel free to ask for more details. You can set up phone numbers, integrate Twilio SIP with Vapi for outbound and inbound call management, and manage call and transport costs using Vapi's updated features. Here are a few helpful links from our documentation for further reading: - [Creating and Configuring Phone Numbers](https://docs.vapi.ai/phone-calling) - [Twilio SIP Integration](https://docs.vapi.ai/advanced/sip/twilio) - [Changelog with Recent Updates](https://docs.vapi.ai/changelog/2024/10/9) Let me know if there’s any specific feature or setup you need assistance with.