Why is a $0.005 platform fee charged on every message? Confirm exactly what counts as a “message.” This pricing is not workable at our volume. Propose an alternatives (per-session/minute pricing based on the number of tokens ...) https://cdn.discordapp.com/attachments/1431783740329168996/1431783740627222679/image.png?ex=68feac05&is=68fd5a85&hm=114f91f78511164188e79af99bb6e2fe2ecbba53a3529e5be528dd827f0d9f5a&

Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team

I am bringing up this topic as well! Platform fee charged on every message is a huge pain, I am considering to move to different platforms, cause for high volume calls projects it's completely not workable

Hi, is this regarding chats?

Hello, yes, regarding chats

This is currently being discussed with our team. We will provide an update here once we hear back from them