Preben
10/27/2025, 3:38 PMVapi Support Bot
10/27/2025, 3:39 PMObserve > Call Logs. Review the transcript and tool execution for a failed call—this will help pinpoint if the issue is with speech recognition, provider integration, or configuration.
Tip: Copy the call ID and timestamp from the log; this info is essential if you need to escalate the issue to support.
[See debugging guide for more details](https://docs.vapi.ai/debugging)
Source:
- [Debugging voice agents](https://docs.vapi.ai/debugging)Preben
10/27/2025, 4:36 PM