@arthur@prum8439
wanted to also point you towards another user that was dming me for help saying theyve been trying to get support for a month.
https://discord.com/channels/1211482211119796234/1211484481848873020/1425704258849869957
he provided this screenshot and messages as well:
"My call ends with the status "call transferred" —
I wrote to Telnyx about it, and they said that when they get a transfer request, they send it back to Vapi, but Vapi’s server responds with an error."
"Yeah, if I add a Twilio number directly, the transfer works fine —
but if I add it through Elastic Trunk, the call still drops."
They also sent the code they were using to start the calls (with the data redacted):
"curl -X POST "https://api.vapi.ai/call/phone" \
-H "Authorization: Bearer -redacted" \
-H "Content-Type: application/json" \
-d '{
"assistantId": "redacted",
"customer": {
"number": "+redacted",
"numberE164CheckEnabled": false
},
"phoneNumberId": "redacted""
https://cdn.discordapp.com/attachments/1228667357849849856/1432797878136475658/image.png?ex=69025c82&is=69010b02&hm=d531194230aadeff39444cd5e0f5dee1e7881a00914468d8a5ee6f66ac018c58&