first message saying twice
# support
t
It is repeating the first message twice every time, even though it's one time over there. I don't know why? call id:019a2d8f-c725-7eea-9c38-54a5b4aa0d47 agent id: b9d67047-63c1-4b57-9245-3da4839689c9
v
Suggestion: To diagnose why the first message is being repeated, go to your Vapi dashboard and review the Call Logs for call ID
019a2d8f-c725-7eea-9c38-54a5b4aa0d47
. Look for duplicate entries in the transcript and check if the assistant's configuration or model settings might be triggering the message twice. Tip: Use the real-time transcript view in the dashboard to pinpoint where the duplication starts and adjust your assistant's first message or prompt settings accordingly. [See Debugging Guide](https://docs.vapi.ai/debugging) Source: - [Debugging voice agents](https://docs.vapi.ai/debugging)
t
guys any idea?
??
c
Thank you for sending the call id. We reviewed the logs and are escalating it to the team for further review.
t
any progress?
c
No update as of yet. We will provide an update here once we hear back from the team
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