andre_serra
10/29/2025, 7:40 AMVapi Support Bot
10/29/2025, 7:42 AMkeywords array only accepts single words (no spaces or punctuation). For multi-word phrases like "Qatar Airways" or "Singapore Airlines", you should use the keyterm array instead.
Correct example:
json
{
"transcriber": {
"provider": "deepgram",
"model": "nova-2",
"keywords": ["Qatar:1", "Singapore:1"],
"keyterm": ["Qatar Airways", "Singapore Airlines"]
}
}
Use keywords for single words and keyterm for phrases ([see docs](https://docs.vapi.ai/customization/custom-keywords)).
Source:
- [Deepgram Keywords and Keyterm Prompting](https://docs.vapi.ai/customization/custom-keywords)Vercel
10/30/2025, 2:02 AM