Couldn't verify payment method
# support
b
Hi, when I try to buy credits (regardless with Link or Card), this is returned in error popup. The only 401 request is Cloudflare challenge (I logged out and in again).
v
Thank you for sharing the details. To help us investigate further, could you please let us know the exact error message shown in the popup when your payment method cannot be verified? Source: - [How to Report Issues Effectively](https://docs.vapi.ai/issue-reporting)
v
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