@Vercel
Organisation ID: 58ca3d2e-e725-47d3-bca6-f2957140fdc7
Assistant ID: 7cc72a40-8acb-4f84-9c1c-da3cd3a11c66
Mode: Assistant (not Workflow)
Model: openai:gpt-4o
Concurrency limit configured: 10
The issue occurs both when starting a call from the dashboard (“Talk to agent”) and when starting a call via the API.
At the time of the errors, Observe → Call Logs showed no active sessions, and Twilio also showed no active calls on the number.
The response body includes:
{ "error": "over_concurrency", "message": "Maximum concurrent sessions reached" }