Gohighlevel integration support
# support
t
I tried integrating a clients gohighlevel sub account with Vapi and I keep getting this error pop up, what does it mean and how can I fix it asap? I need help please. https://cdn.discordapp.com/attachments/1433964479304958064/1433964480202670151/IMG_3034.jpg?ex=69069afd&is=6905497d&hm=0b16d959639fede191a6475e19b64ff740e1b412e06f8935527992789cffc64c&
p
Hi @Therhymzo I can help you with any difficulty you're facing, this truly my area of specialization. Let's have a chat now and proceed with your project. Thanks
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t
Okay @PRESTIGEX what do I need to do?
v
I can help you fix that — the “Account operation request denied” error usually means the GoHighLevel sub-account doesn’t have permission or the API key isn’t valid. I’ll review your API setup, scopes, and Vapi connection to make sure it saves properly. It’s often solved by using the main agency API key or adjusting access rights. Quick question — are you connecting through the agency or sub-account API key? @Therhymzo
c
Hi Therhymzo, To integrate GoHighLevel with Vapi for managing your calendars and contacts, you can use the GoHighLevel tools available via the Vapi Dashboard. Here’s a quick setup guide: 1. **Connect GoHighLevel Account**: - Go to [Vapi Dashboard's Provider Keys](https://dashboard.vapi.ai/keys#:~:text=GoHighLevel) section. - Use
Connect
under the GoHighLevel option to authorize your account. 2. **Create GoHighLevel Tools**: - Navigate to the Dashboard > Tools page. - Click Create Tool and select GoHighLevel tools as needed, such as
Get Contact
,
Create Contact
,
Check Availability
, and
Create Event
. 3. **Add Tools to Your Assistant**: - Go to Dashboard > Assistants. - Choose your assistant, then use the Tools tab to add the GoHighLevel tool(s). - Publish to save your changes. 4. **Configure Assistant System Prompt**: - Provide a clear system prompt for your assistant, detailing the sequence and conditions for using each tool. Make sure to handle prerequisites like having a GoHighLevel account and necessary permissions on calendars. You can find more detailed information in the [GoHighLevel Integration document](https://docs.vapi.ai/tools/go-high-level). If you encounter any issues, it might be helpful to look into specific tools or permissions settings.
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