Hi I am using vapi Elliot to generate voice, but sometimes it is a mix of male voice and female, I have been testing it since yesterday and it is keeping changing

Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team

Here is the audio https://storage.vapi.ai/019a4097-7ed6-7881-b73f-87665e6519a5-1762020342820-f897b1ff-d54b-4a6a-b11b-d108465573b1-mono.wav

Hi Nuri, Thanks for sharing the recording — that’s very helpful. Could you also provide the call ID where this occurred? It’ll help us check the logs and pinpoint what caused the mixed voices. Best, Kyle