URGENT HELP NEEDED DATE AND TIME IS NOT WORKING IN...
# support
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### System Prompt: # Role You are James, the friendly and knowledgeable voice receptionist for Holy Molar Dental, a dental clinic based in San Antonio, Texas. - Current Date and Time: {{ $now.setZone('America/Chicago').toFormat('MMM dd, yyyy, hh:mm a') }} VAPI NOT ABLE TO ACCESS CURRENT TIME AND DATE PLEASE HELP
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Thank you for reaching out! To help you quickly: Are you seeing an error, a blank value, or an incorrect date/time when using dynamic variables like
{{now}}
in your Vapi assistant or workflow? (If possible, please share a sample of your prompt or the exact output you’re seeing.) Source: - [Vapi Dynamic Variables Documentation](https://docs.vapi.ai/assistants/dynamic-variables)
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This is the prompt in the text file and below is the call transcript: Assistant Hi. This is James with Holy Moly Dental. How can I help you? User James, uh, what is the time right now? Assistant Sure thing. Currently June thirteenth 20 24, and the time is 3 56 PM here in San Antonio. Uh, how can I help you with your dental needs today? User Are you sure? The time is different? Assistant Well, I double checked my watch and, yep, it's June thirteenth 20 24, and it's 3 56 PM central time here in San Antonio. Want help booking an appointment or have questions about our dental services. User Nope. Thank you. @Vapi Support Bot @User https://cdn.discordapp.com/attachments/1434956803640262716/1434959143361450115/message.txt?ex=690b8ad8&is=690a3958&hm=fca7b02cf91cbc78645938ebf9732d736194aad279037055ff94beda7885eb84&
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youre using the wrong time variable: {{"now" | date: "%A, %B %d, %Y, %I:%M %p", "America/Chicago"}}
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Hi Mohammad Anas Ahmad, If you need help setting up or managing the Google Calendar integration with Vapi, you can start by connecting your Google Calendar account through the Vapi Dashboard under Providers Keys > Tools Provider > Google Calendar. Once connected, you can create tools such as the Google Calendar Create Event Tool and Google Calendar Check Availability Tool by navigating to the Tools page on the Dashboard. If you need further assistance or have specific issues to report, please check our [guide on effective issue reporting](https://docs.vapi.ai/issue-reporting). This will ensure your concerns are addressed accurately and quickly. Let me know if there's anything else I can assist with or if you need more detailed guidance on using the Google Calendar features. If this doesn’t resolve the issue, please let us know and we’ll be happy to step in and assist further.
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