Hi, the account that I referred with my affiliation. All payments were getting received till 12:17 AM IST. But my affiliated account has made more payments after that but those are not showing up in the account. Please check screenshots. Affiliate Account: shivamsh1999@gmail.com Referred account: shivam.sharma@inspecthoa.com Please check. https://cdn.discordapp.com/attachments/1435052684133797968/1435052684666208337/image.png?ex=690a9076&is=69093ef6&hm=01c69ebcf731afc9b954c90cb027e90ac9b942f7393ad2f94b506cdc4dc27132& https://cdn.discordapp.com/attachments/1435052684133797968/1435052685366792333/image.png?ex=690a9076&is=69093ef6&hm=2c40abf4ae253464b68534293b3eaf0934a6cd872bc28d6789a71ef2866da456&

To resolve your affiliate commission issue, please report it to the support team with all relevant details: - *Affiliate Account*: shivamsh1999@gmail.com - *Referred Account*: shivam.sharma@inspecthoa.com - *Issue Description*: Payments after 12:17 AM IST are not showing up. - *Evidence*: Attach your screenshots and include transaction timestamps. Tip: Use a format like this for your report:

Affiliate Account: [your email]
Referred Account: [referred email]
Issue: Missing commissions after [date/time]
Expected: All commissions should be credited
Attachments: [screenshots]

This will help the support team investigate and resolve your issue faster. For more on effective issue reporting, see the [Vapi issue reporting guide](https://docs.vapi.ai/issue-reporting). Source: - [How to Report Issues Effectively](https://docs.vapi.ai/issue-reporting)

Message marked as helpful by @Shivam Sharma! 🎉

@kyle please check

I'd be careful, I believe referring yourself to get money back is against TOS and can get your organization banned.

Just to clarify — I stay in touch with the InspectHOA team regularly to help them with Vapi agent setup and development. I had initially referred them through my affiliate link, and recently they’ve started using Vapi much more heavily. That’s why I reached out when I noticed the newer payments weren’t reflected. The referred account and my affiliate account are completely separate — they belong to different organizations and billing setups. I’m simply assisting them with their agents as part of our collaboration.

To escalate your missing affiliate commission issue, please submit a support request using the following format:

Affiliate Account: shivamsh1999@gmail.com
Referred Account: shivam.sharma@inspecthoa.com
Issue: Commissions after 12:17 AM IST not credited
Expected: All commissions should be credited
Attachments: [screenshots]

This structured report will help the support team investigate and resolve your case efficiently. For more details, see the [Vapi issue reporting guide](https://docs.vapi.ai/issue-reporting). Source: - [How to Report Issues Effectively](https://docs.vapi.ai/issue-reporting)

@Arvind Please check, as I'm not receiving any commissions from yesterday.

We have reached out to the affiliate team and will let you know once we hear back from them

Thanks Kyle!

We are communicating to you through DMs. We will close the ticket on this side