I'm using the built in google sheet tool. Its linked to the google sheet. In the tool config there is no way to map fields, it just says description. So I've written: Create a new row on google sheet whenever a callback or new call is scheduled. Date: The date of the original call. Time: The time of the original call. Client Name: The customer name. Client Number: The customer phone number. Callback Date: The date the customer wants a callback. Callback Time: The time the customer wants a callback. Summary: Call summary. I've also tried replacing "The customer phone number." with {{customer.number}} but still nothing