🚨 CRITICAL: Assistant fails to load on every outb...
# office-hours
a
🚨 CRITICAL: Assistant fails to load on every outbound call Assistant ID: 8e73c826-6886-4cb5-a2ef-f62247e8d0c1 Phone Number ID: 6afe9d68-b5c7-44be-ac70-3e7b0f380ce6 Error: "Couldn't get assistance..." on EVERY call We've verified: āœ… Assistant exists and is active āœ… Assistant is set on phone number āœ… Tool server URLs are accessible āœ… ServerURL updated (was ngrok, now Railway) āœ… Variables provided āœ… Server webhook accessible Error persists across 10+ test calls. This appears to be a platform issue. Recent call IDs: - 019a53a4-4290-7336-b027-157505e96cbf - 019a539f-99eb-755c-8cf0-92d2bd4432d6 URGENT: Need production deployment today.
2 Views