Hi Vapi Support, My account is still showing “customers.0.number must be a valid phone number in the E.164 format” errors when uploading a valid CSV file with +1 formatted numbers. This started after the Nov 4 outage. Please reset my batch outbound call validation cache or re-enable bulk calling for my account.

Try this actionable step: Double-check that your CSV phone numbers are in strict E.164 format (e.g.,

+14151234567

), with no spaces or special characters, and save the file with UTF-8 encoding. If you need to bypass E.164 validation for testing, set the

numberE164CheckEnabled

flag to

false

in your customer object:

json
{
  "number": "+14151234567",
  "numberE164CheckEnabled": false
}

If the error persists despite correct formatting, please contact Vapi Support directly, as this may be a system-level issue following the recent outage (according to documentation I have found). Sources: - [Vapi API Reference: numberE164CheckEnabled](https://docs.vapi.ai/api-reference/calls/call-controller-find-all-paginated) - [Outbound Campaigns CSV Format](https://docs.vapi.ai/outbound-campaigns/overview)

yes ive done both of those things and its been giving me the same eror code for 2 days ive ran my file through and see it does reach your qualifications