Assistant Max?
# support
w
We have started seeing sporadic issues with both our UX and agent performance. We have about 115 assistants in various stages of development/demo/deployment. Has anybody else run into issues with volumes of this size? Note: this is not about concurrency - seeing things like Call Logs showing all "unknown assistant" and not being searchable, assistants cutting off speech in the middle of a call, etc.
l
This usually happens when too many assistants are active simultaneously or when logs exceed the query limit. Try limiting concurrent assistants per org (around 100 max), clear cached call logs, and restart affected agents. Also verify if the “unknown assistant” entries relate to recently deleted or renamed assistants. Restarting the deployment service once usually resolves it.
3 Views