Hi, I’m getting this error consistently when trying to start outbound calls via the API: call.start.error-fraud-check-failed From my n8n workflow, the full response is: 400 - { "message": "Failed to create calls for the following customers: +12345678900 - Couldn't start call. Your account requires KYC for compliance purposes. If you are an admin, please go to dashboard.vapi.ai and login to verify your account or request an admin to verify your account. You might need to re-login(logout and login) to the dashboard.", "error": "Bad Request", "statusCode": 400 } I can log into the dashboard and use it normally, but outbound calls via the API never start. I’ve already tried logging out and back in. Could you please check if there’s an issue with my account verification or API key? Thanks! https://cdn.discordapp.com/attachments/1436104243864928318/1436104244137693304/image.png?ex=690e63cd&is=690d124d&hm=18a6c0ca255ecbf0ce395b0b3bf158622620337c0eb37415ac5f00ddd2bb77c0&

Hi Nizar1221, Could you please provide more details about the issue you're facing? Let me know if there is a specific

endedReason

code you're encountering or if there are any error messages that could help in diagnosing the problem. You can check the call logs for the

endedReason

to identify the cause of the call ending abruptly. Refer to [this guide](https://docs.vapi.ai/calls/call-ended-reason) for information on call ended reasons. If the issue relates to call forwarding that drops immediately after initiating the transfer, please follow the troubleshooting steps outlined [here](https://docs.vapi.ai/phone-calling/transfer-calls/debug-forwarding-drops). Let me know how I can further assist you.

Thanks for your help, The code error is call.start.error-fraud-check-failed This happens especially when i'm using the api endpoint to create a call using n8n and every outbound call i try to make it says this error And no it's not call forwarding issue it's related to call creation in the first place

Here are some possible reasons and solutions: Possible causes: 1. **Trusted Calling Issues**: Your outbound calls might be failing Vapi's fraud check system because your phone numbers haven't been properly verified or registered for outbound calling. 2. **Caller ID Verification**: You might need to complete caller identification standards like STIR/SHAKEN implementation or CNAM registration. 3. **Number Reputation**: The phone numbers you're using might be flagged in caller reputation databases. Solutions: 1. **Implement Trusted Calling Standards**: - Complete STIR/SHAKEN verification if using Twilio numbers - Register with caller reputation databases like First Orion and Hiya - Ensure proper CNAM registry registration [1](https://docs.vapi.ai/calls/outbound-calling) 2. **Check Number Format**: - Ensure phone numbers are in E.164 format (+1XXXXXXXXXX) - Verify that the destination numbers are valid 3. **Verify Provider Settings**: - If using imported numbers, ensure your telephony provider settings are correctly configured - Check that you have proper authentication set up for your provider 4. **Monitor Number Health**: - Use phone number validation services to check if your numbers are flagged as spam For more reliable outbound calling, consider using Twilio numbers with complete Trust Hub verification instead of free Vapi numbers, which have stricter limits.