Workflow ID: 4484df7f-8369-4550-8870-136e958711cb Call ID: 019a5ba4-f2a2-7ff1-a846-8a58136d81cd I'm not sure why this errorring out. I have put a new OpenAI API key in and that didn't fix it. Can you advise.

We checked the logs and found the following error:

🔵 00:09:05:580 Couldn't Complete Model Sequence. Request Failed And Sequence Empty (provider: openai, model: gpt-4.1-2025-04-14, region: undefined, credential: true) providerfault-model-hung

This indicates the OpenAI request hung and the sequence could not recover. You may want to remove your custom OpenAI API key from the assistant configuration so Vapi can fall back to the default managed credentials. This typically resolves the issue. Let me know once you’ve updated it or if you continue seeing failures.

Thanks now its working.

Glad you were able to get this resolved. If anything else comes up or you need further assistance, we’re here to help.