I am having the following issue in using SMS with ...
# general-english
r
I am having the following issue in using SMS with VAPI - We imported a Twilio number (A2P compliant) and enabled SMS and added the send_text_tool to the assistant. We can start a SMS conversation with the agent - and it works most of the time with most questions. However, some times we type a question and get no response from the assistant. The same question is answered correctly duing a voice chat. ANyone else experiencing this? Thanks -- Editing to add some more context: Looking at the Messaging Logs in Twilio (Under Monitor-> Logs->Messaging) - I see the following for some of the messages bothe being received and sent from Vapi: "The provided XML does not conform to the Twilio Markup XML schema. Please refer to the specific error and correct the problem." SO it appears that VAPI is not responding in the correct TwiML format to allow Twilio to receive and send the SMS to the user.
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