pipeline-error-openai-llm-failed
# support
k
I’m facing this issue randomly during call conversations, which prevents me from providing a reliable call experience. How can I resolve this to ensure consistent and reliable conversations?
v
I can help you pinpoint and fix the cause of these random call issues to keep your VAPI conversations smooth and reliable. It often relates to audio stream drops, latency, or SIP/WebRTC setup. Could you share which provider you’re using and if it happens more on inbound or outbound calls? @krishnamoorthy
k
I’m currently focusing on outbound calls. For the LLM, I’m using GPT-4.1 Mini, with VAPI handling the voice layer (using various voices) and Deepgram Nova-2 (English) as the transcriber.
v
I can help you directly by reviewing your VAPI voice setup, GPT-4.1 Mini response handling, and Deepgram Nova-2 transcription integration to pinpoint why audio or transcripts drop during outbound calls. We can identify potential latency, streaming, or configuration issues and implement fixes to ensure consistent, reliable conversations. If you like, we can schedule a call to go through your setup privately and troubleshoot in real time. @krishnamoorthy
c
Hi @krishnamoorthy please watch out for @User . He says he knows the answer to your problem and he can help. But he will ask for money upfront. I made the mistake of doing so and never heard back from him. I already reported him in the # report-scam channel. But I wanted you to be aware of him. Cheers!
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