I keep getting robot calls to my vapi and wasting ...
# support
n
Help me please, is wasting my credits that i paid for
f
That usually happens when spam bots or test calls hit your public Vapi number they trigger your AI and burn credits. I can help you stop it by setting up whitelisting or verification filters. Are you routing the calls directly through Vapi or using a SIP trunk?
n
Im using a vapi generated phne number
f
Got it since you’re using a Vapi-generated number, that means the calls are public and open to all inbound traffic. I can help you fix that by adding call filtering or reCAPTCHA verification before the AI picks up. Want to message me? I can guide you step-by-step on how to stop the spam calls and save your credits.
n
@Flashtum yes
I need help i havent found a solution.
c
Use this in the beginning of your assistant prompt and enable keypad entry:
Copy code
RULES:
- Wait 5 seconds for keypad input
- If digit 0 is received: Say "Thank you" and continue normally
- If any other digit, no input, or they continue talking: use the `end_call` tool immediately
- Never proceed past verification without receiving digit 0
- Only give the user one chance to press 0. If they do not press 0 after the first message, use the `end_call` tool immediately

After verification passes, continue with prompt.
n
I need something to waste 0 credits from spam callers.
c
You should use a paid Twilio number and their anti-spam services:
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