Unable to add or view card details
# support
t
I'm unable to view or add the payment details in order to add credits to my account. Kindly help me with this ASAP.
c
Hi Tanishq Raj, If you're facing issues with adding or updating card details or experiencing credit card declines, here's what you can do: 1. **Verify Payment Details**: Ensure all entered card details (number, expiration date, CVV) are correct. 2. **Check Bank Restrictions**: Contact your bank to confirm if there are any holds or restrictions affecting the transaction. 3. **Try Another Card**: If possible, attempt using a different credit card. 4. **Use Alternative Payment Methods**: Check if alternative methods are available on your platform. 5. **Check Account Notifications**: Lookout for any specific error messages that may indicate the issue. For more persistent problems, include details like error messages and steps taken to replicate the issue for further assistance. Detailed information can help identify and resolve the problem effectively.
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