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# support
n
NuEleven_NE
11/11/2025, 3:28 PM
I've ended my card many times used different cards and a different browser still getting error messages when I went to buy more credits I've added the payment method and even when I do I get another message that says "invalid " too when both cards are active it's not processing any payments.
#1211483291191083018
https://cdn.discordapp.com/attachments/1437826338965946368/1437826339997749268/IMG_1266.jpg?ex=6914a7a0&is=69135620&hm=30b72645ef5a07f78aa00d2a485953655831f815ddc5caa971036b8c950a20f1&
https://cdn.discordapp.com/attachments/1437826338965946368/1437826340517838910/IMG_1267.jpg?ex=6914a7a1&is=69135621&hm=2cff75dd4cfd7655cd4febe1b32334f91ebec8828f2b5058c7875b3bfea3b432&
https://cdn.discordapp.com/attachments/1437826338965946368/1437826340991799487/photo-output.jpg?ex=6914a7a1&is=69135621&hm=4be27fb75bdc5d4204f76c415022cb6f4ffd1b9f8da3f45a3b6e8a428ed2540f&
c
Chiranjeet Mishra
11/13/2025, 5:30 PM
Hey, can you share the org_id? You can find it [here](
https://dashboard.vapi.ai/org/settings
). This will help me get more details about it.
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