SIP Trunking steps
# support
r
Hello #1211483291191083018 I am from Frejun India, we provide services like SIP Trunking to our clients. Many of our clients are interested in VAPI integration, I went through the documentation but, I guess there is an issue in initiating calls. Could you guys give me a step by step approach it would work for us. Every time I initiate outbound calls, there are some errors. Thank you.
c
Thanks for reaching out about your SIP Trunking setup! You can find step-by-step troubleshooting help here: 👉 [Vapi SIP Trunking Guide](https://docs.vapi.ai/advanced/sip/sip-trunk) If that doesn’t resolve it, please reply with: - Your Call ID - The exact error message or behavior (e.g. 401 Unauthorized, timeout, etc.) - Whether it’s happening on inbound, outbound, or both trunks - Any recent configuration changes Once we have that info, we can help pinpoint the issue faster.
v
To initiate outbound calls via Vapi after setting up your SIP trunk, use the following API call example:
Copy code
bash
curl -X POST "https://api.vapi.ai/call/phone" \
  -H "Authorization: Bearer YOUR_VAPI_PRIVATE_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "assistantId": "YOUR_ASSISTANT_ID",
    "customer": { "number": "15557654321", "numberE164CheckEnabled": false },
    "phoneNumberId": "YOUR_PHONE_NUMBER_ID"
  }'
Ensure your SIP trunk credential and phone number are correctly configured in Vapi before making this call. For more details, see the [Vapi SIP Trunking guide](https://docs.vapi.ai/advanced/sip/sip-trunk). Source: - [SIP Trunking](https://docs.vapi.ai/advanced/sip/sip-trunk)
r
@User @User @User Can you give me a step by step plan to follow to make BYO SIP Trunking work.
Call id 019a76d9-87c2-777c-8aba-cd469ad25143
@User
#1211483291191083018
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