Hi Vapi , related call ID: Call ID: 019a7770-c9a8-7117-9698-98cf509fdfd3. ISSUE: I have setup GCP as Integration, storing Audio Recordings and Logs. Files are stored and it is working fine. However only Audio can be listened to in Vapi Dashboard with no problems. It retrieves it correctly from GCP Storage Bucket. BUT "LOGS" is displaying this error message, despited being stored in same GCP bucket, same folder as audio. For testing purposes I have even set the whole bucket to public accesss (there is nothing confidential in it atm) and opening in browser works 100% correct, even for non authenticaed user! But not in VAPI! Check yourself use the link in the jpeg in your browser. But tbh it can´t be I need to set it to public access, so all internet can see my recordings (and does not show logs still?) Access rights are granted on bucket level, so as VAPI can write there AND retrieve all VOICE AUDIO, why can´t it retrieve logs? Can you please help? See screenshot for error message (which is misleading as you can access it now that I have set to public access...). https://cdn.discordapp.com/attachments/1438132562760564776/1438132562953375835/Error_Message_GCP_VAPI_for_LOGS.JPG?ex=69414652&is=693ff4d2&hm=15b54cdaac0d380dce5ade1b48c9bc2a11c0ef287400908f717aa203253db3b3&

Suggestion: Double-check your GCP credential configuration in the Vapi dashboard under Provider Credentials. Make sure both the Service Account Key (JSON) and the HMAC Access Key/Secret are correctly set for your bucket, as missing or mismatched HMAC keys can cause selective access issues—even if public access works in the browser. See the [Vapi GCP integration guide](https://docs.vapi.ai/providers/cloud/gcp) for step-by-step instructions on generating and entering these credentials. Source: - [GCP Cloud Storage Integration Vapi Documentation](https://docs.vapi.ai/providers/cloud/gcp)

The HMAC Keys work, otherwise VAPI would not be able to deposit the Audio files and LOGs in the Bucket.

Thanks for the details. At the moment, the Logs page in the dashboard is limited to certain storage providers for fetching log files, which is why they don’t display even though they are correctly stored in your GCP bucket. If you’re seeing any issues with the log files actually being written to your storage—or if anything is missing from the bucket—please let us know and we’ll be happy to investigate.

Thanks for your reply! Is there any option to open the files in the vapi dashboard or else so I can read them properly?

You will need to download it from the file section.