Description: When initiating a call, the assistant begins to speak but the audio drops after only a few words (e.g., "Hi, I'm Mia, I...") and no further audio is heard. The issue occurs immediately after the introduction and persists for the remainder of the call—no additional assistant audio is transmitted. The issue occurs across every test, in the VAPI dashboard and in the widget. While in the dashboard using the Test Widget, I can see the agent still talking in the written transcript so I respond and then the assistant responds - she can hear me and respond, but there is no audio. We've tested across multiple browsers and computers. The same thing happens with the widget on the website - three words "Hi, I'm Mia, I.....audio stops. I've checked the call logs and the full audio is in the call logs - like I said I can see in the transcript the assistant continues to converse, but the audio is gone. The assistant ID is 0834080e-d1d3-44ca-9fcc-b8bd5abe3460 Steps to Reproduce: Place a call to the assistant. Listen as the assistant starts the greeting (e.g., "Hi, I'm Mia, I..."). Observe that the assistant's audio stops after the first few words. Additional Details: The assistant's transcript shows the full greeting, but only the beginning is audible. No call recording is available for affected calls. This issue is blocking the intended user experience. Request: Please investigate why the assistant's audio is dropping after the initial greeting and provide guidance or a fix.

Action Step: Go to the VAPI dashboard and review the Call Logs and API Logs for your assistant. Look for any error messages or anomalies during the time the audio drops—especially in the response codes or payloads related to audio streaming. This will help you pinpoint if the issue is with audio generation, streaming, or integration, and is the recommended first step for diagnosing audio dropouts according to the VAPI debugging guide. Tip: Use the transcript timestamps to match log entries with the moment audio stops for more precise troubleshooting. Source: - [Debugging voice agents](https://docs.vapi.ai/debugging)

Message marked as helpful by @DebFiore! 🎉

Thanks Manja manna, we've resolved the issue.