Hi Support, We urgently need someone to assist with the following as we urgently want to use VAPI AI. Where is the Data center based? Is there latency to Australia? What is the pricing for the enterprise? What is the pricing for self hosting? Thanks and Regards,

**Vapi offers volume-based enterprise pricing**—the more minutes you commit to monthly, the better your per-minute rate. To discuss a custom enterprise plan tailored to your needs, please contact Vapi support or visit the [pricing page](https://docs.vapi.ai/pricing). Example:

Contact support@vapi.ai with your expected monthly usage for a custom quote.

Source: - [Vapi FAQ](https://docs.vapi.ai/faq)

Our [Enterprise plan](https://vapi.ai/pricing) includes unlimited concurrency, higher rate limits, and features like hands-on support, a shared Slack channel, HIPAA BAA and SOC 2 certifications, Single Sign-On (SSO) support (Okta, Azure AD, SAML, OIDC), and Role-Based Access Control (RBAC). If this sounds like it could meet your needs, please contact our sales team via this link: . Once submitted, our sales team will reach out after reviewing your requirements!

I can assist you directly with VAPI’s data center locations, latency checks to Australia, and both enterprise and self-hosting pricing. We handle setup end-to-end so you can start using VAPI AI without delays. To provide the exact details, I just need your expected call volume and hosting preference. Once I have that, I’ll get everything prepared for you immediately. @Akhona

Hi, thank you very much for reaching out to me. So the call is specifically for our customers at UmbrellaNet IT service in Australia. we want our clients to be routed to different departments. so i would say around 5 to 30 people a day chatting with the model. I would appreciate a fast response as this is needed very fast. thanks

Thanks for the details. I can assist you directly with setting up VAPI AI for UmbrellaNet, including routing your clients to the right departments and handling 5–30 chats per day. We can get this up and running quickly so your customers are supported without delays. To ensure everything is tailored correctly, let’s discuss the specifics more privately. @Akhona

Our Sales form has been updated - please use this NEW link: https://vapi.ai/sales